

I do not have any money for the everyday expenses/living, I have skin and food allergies which limit me to certain foods along with any hygienic products. I currently have a loan with Mariner Finance that I took out in 2021, but I have struggled to pay since my multiple job losses from November 2021 to September 2022 which have resulted in eviction, vehicle repossession, medical debt, medical leave from a part time job that does not make ends meet, I am living from shelter to shelter, sleeping in vacant buildings or the streets. ******* contact Mariner’s Customer Relations ******* to discuss his concerns, butĪdditional questions, we ask that Mr. Was received and applied on June 1, 2023, that information will be provided to Internal policies that determine how the information is displayed in the credit

Reporting Agencies (“CRA”) on a monthly basis, and each CRA has its own Mariner makes account information available to the Credit Overpayment checked in the amount of $113.56 was mailed to Mr. Payment in the amount of $400.00, which paid the account in full. *******’s account pastĭue for the Apcontractual payment obligation, Mariner received a mailed $198.02, with the first payment due on May 7, 2021. Required one (1) payment of $228.93 followed by twenty-three (23) payments if Our Customer Relations Department has researched this complaint. Mariner Finance, LLC (“Mariner”) tales customer concerns seriously, and Issues with her online account, or requires assistance with a payment, she mayĬontact Mariner’s Customer Relations Department at #-#-#. Relations Department, should she not wish to communicate with her servicing branch To communicate with any Mariner branch of her choosing or contact Mariner’s Customer *********’sĬlaims of harassment as- Mariner team members are trained in proper customer Per her request, however we have not received the returned form. An autopay form was mailed to the customer The servicing region on Jto discuss her concerns. ********* spoke with the Assistant Vice President for Potential returned payment fees assessed to Ms. Removed the closed account information to avoid future returned payments and In addition, the servicing branch location ********* wish to continue future recurring payments. *********Īnd sent a letter regarding the returned payment and the need to get updatedĪccount information should Ms. Upon notice of the returned payment, Mariner immediately called Ms. Institution due to the account being closed. Pre-authorized recurring payment of $270.94 was returned from Ms. ********* entered into the loan in question with MarinerĬontract requires sixty (60) payments of $270.94 beginning on March 11, Our Customer Relations Department has thoroughly researched this complaint. Mariner Finance, LLC (“Mariner”) takes customer concerns seriously, and
